Objectif zéro-sale-con Petit guide de survie face aux connards, tyrans, despotes, enflures, harceleurs, trous du cul et autres personnes nuisibles qui sévissent au travail

Vous le reconnaissez ? Mais oui bien sûr ! C'est votre chef, votre collaborateur principal, votre directeur de division, votre collègue, vous peut-être. Lui, c'est le sale con, cette personne odieuse, parfois brillante, mais toujours nuisible, d...

 401 killer marketing tactics to increase sales, maximize profits, and stomp your competition

Surefire, down-and-dirty guerilla marketing tactics for any business No matter how small your budget or cutthroat your competition, you can wage sophisticated marketing and promotional campaigns that get the word out about your business, cement the l...

 Exceptional Selling How the Best Connect and Win in High Stakes Sales

Six million people work in the fast-paced world of business-to-business or complex sales. The most difficult job they face is the task of creating and communicating the value of their products and services and connecting one-on-one with the customer. When...

 The Mind of the Customer How the World's Leading Sales Force Accelerate Their Customers' Success

Let the world's best sales forces show you a new way of selling that redefines success. Today's competitive edge today belongs to the salespeople who deeply understand their customers' businesses and who accelerate the rate at which their customers realiz...

 Microsoft Dynamics CRM 3 for Dummies

Manage sales, service, and marketing processes all together Find out how to manage customer information to make your business more productive Whether you're completely new to customer relationship management (CRM) software or you just want the s...

 Maximizing Your ERP System A practical Guide For Managers

A Step-by-Step Guidebook for Effectively Using an ERP System to Run Your Manufacturing Business Manufacturing initiatives, combined with today's ongoing and dramatic IT innovation, are driving the evolution of Enterprise Requirements Planning (ERP). Yet ...

 The fundamentals of business-to-business sales & marketing

B2B sales and marketing executives have been hard-hit by increasing sales demands, plummeting budgets, and highly touted techniques that promise more than they deliver. The Fundamentals of Business-to-Business Sales & Marketing shows executives how to...

 Endless Referrals Network Your Everyday Contacts into Sales

The perennial bestseller that helps you turn every contact into a solid business opportunity for record growth and profits Through Endless Referrals, Bob Burg has taught tens of thousands of sales professionals and entrepreneurs how to dramatically i...

 The 7 Essential Steps to Successful eBay Marketing Creative Strategies to Boost Profits Now!

Learn and apply proven techniques for marketing your products on eBay effectively--and watch your profits soar. The 7 Essential Steps to Successful eBay Marketing gives you an action plan for creating a comprehensive marketing and sales strategy so you ca...

 Beyond e 12 Ways Technology is transforming Sales and Marketing Strategy

The dizzying barrage of new marketing technologies is leading to confusion, the rule of "hype," and bad marketing investments and decisions. Beyond "e" is designed to help sales and marketing executives look beyond current e-business fads to understand th...

 eBay your business Maximize profits and get results

Is your company doing business on eBay? If not, you're missing out on a goldmine- eBay's125+ million members could be your new customers! Written by eBay insiders, this one-of-a-kind guide explains how to sell your company's products in this hot new marke...

 Implementing SAP R/3 Sales & Distribution

One of the world's leading SAP Sales & Distribution consultants delivers the first comprehensive and practical guide to implementing this new module in the R/3 system. Inside this book you'll get complete information on the ins and outs of the softwar...

 Network Sales and Services Handbook

A technical handbook for network sales and customer service personnel Network Sales and Services Handbook covers the following: Foundational concepts and discussions of how networks interconnect The OSI model and its fundamental importance for moving i...

 Going mobile Building the real-time enterprise with mobile applications that work

Is mobile technology right for your business? How can you accurately weigh the benefits against the costs and implementation challenges? The mobile question applies to every kind of industry and every type of business, from the small real estate office t...

 Search Engine Advertising Buying Your Way to the Top to Increase Sales

You don't have to have the biggest name or the most dazzling graphics to lure customers to your Web site. These days, all you really need is prominent search-engine placement. This book shows you how to get it! With searching one of the most popular I...

 Microsoft CRM for dummies

The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, man...

  Installing, Troubleshooting And Repairing Wireless Networks

Worldwide sales of Wi-Fi equipment shot up 120% to $1.78 billion last year. An industry analyst estimates that sales will grow to $5.21 billion by 2005. While many people will experience wireless networking at home or at the office, someone will have to i...