CCNP SUPPORT

EXAM CERTIFICATION Guide

CCNP Support Exam Certification Guide is a comprehensive study tool for the Cisco Certified Network Professional Support Exam #640-506, which tests your ability to diagnose, isolate, and correct network failures and performance problems. Written by a Certified Cisco Systems Instructor (CCSI) who teaches the Cisco Internetwork Troubleshooting (CIT) course on a regular basis, this book covers all the major topics on the CCNP Support Exam, allowing you to master the exam concepts. In this comprehensive overview of network troubleshooting, you'Il learn how tc, identify troubleshooting targets, use troubleshooting tools, and manage IP, IPX, AppleTalk, Catalyst, Frame Relay, and ISDN BRI connections.

Each chapter of CCNP Switching Exam Certification Guide focuses your study and tests your knowledge of the subjects through specially designed assessment and study features. "Do 1 Know This Already?" quizzes assess your knowledge and help you decide how much time you need to spend on each section within a chapter. The well-organized Foundation Topics sections detail all of the exam topics you need to master. Each chapter includes a Foundation Summary section highlighting essential concepts for quick reference. Challenging chapter-ending review questions and exercises test your knowledge of the subject matter, reinforce key concepts, and provide you with the opportunity to apply what you've learned in the chapter. In addition, a final chapter of scenarios pulls together concepts from all of the chapters to ensure you can apply your knowledge in a real world environment. Finally, the companion CD-ROM's robust testing engine enables you to take practice exams that mimic the real testing environment, focus on particular topic areas, randomize answers for reusability, track your progress, and refer to electronic text for review.

CCNP Support Exam Certification Guide is part of a recommended study program from Cisco Systems that includes training courses and materials from Cisco's Worldwide Training program, hands-on experience, and coursebooks and exam guides from Cisco Press. With experience and training under your belt, this book enables you to retain and master the troubleshooting knowledge vital for attaining CCNP certification and succeeding in your daily job.

Contents at a Glance

• Introduction
  
• Chapter 1 Support Ressource for Troubleshooting
  
• Chapter 2 Understanding Troubleshooting Methodes
  
• Chapter 3 Identifying Troubleshooting Targets
  
• Chapter 4 Applying Cisco Troubleshooting Tools
  
• Chapter 5 Diagnosing and Correcting Campus TCP/IP Problems
  
• Chapter 6 Diagnosing and Correcting Novell Networking Problems
  
• Chapter 7 Diagnosing and Correcting Apple Talk Problems
  
• Chapter 8 Diagnosing and Correcting Catalyst Problems
  
• Chapter 9 Troubleshooting VLANS on Routers and Switches
  
• Chapter 10 Diagnosing and Correcting Frame Relay Problems
  
• Chapter 11 Diagnosing and Correcting ISDN BRI Problems
  
• Appendix A Answers to Quiz Questions
  
• Index