Key account management a complete action kit

With a free CD ROM containing key account selection software and planning tools. Any organization's key accounts are its lifeblood. This highly practical book puts forward a unique yet simple planning methodology for identifying, obtaining, retaining ...

 Global Account Management A Complete Action kit of Tools and Techniques for Managing Key Global Customers

The prospect of true Global Account Management (GAM) looms large for many suppliers as their customer base grows larger and the world grows smaller. Even the experience and hard-learnt lessons of national Key Account Management may not be enough to ease t...

 Learning for Action A Short Definitive Account of Soft Systems Methodology and its use for Practioners, Teachers and Students

From the father of Soft Systems Methodology (SSM), Peter Checkland, comes a new, accessible text which clearly and concisely looks at SSM. The book leaves out all of the development detail and historical/intellectual material which can be found in Checkla...

 Managing Your Personal Finances with Quicken

It used to be that to begin working with Quicken, you had to hand-enter all sorts of information--a process so laborious that many people eschewed personal finance software altogether. Not so today: With Quicken 2004's Express Account Setup, all you have ...