The Handbook of Large Group Methods Creating Systemic Change in Organizations and Communities

Large Group Interventions are methods used to gather a whole system together to discuss and take action on the target agenda. That agenda varies from future plans, products, and services, to redesigning work, to discussion of troubling issues and problems...

 The Leader on the Couch A clinical approach to changing people and organizations

Despite the proven benefits of emotional intelligence, organizational life has typically been hostile to the inner world of feeling. Rationality is deemed superior to feeling, which can contaminate judgment. But without feeling there is no passion, and no...

 Toxic Emotions at Work How Compassionate Managers Handle Pain and Conflict

In Toxic Emotions at Work, Peter J. Frost argues that managers must work to institutionalize compassion if they want to avoid the debilitating effects of pain on performance. Regardless of the organization or job level, pain--caused by anything from abusi...

 Principles of the Institutional Law of International Organizations

This second edition of C. F. Amerasinghe's successful book, which covers the institutional aspects of the law of international organizations, has been revised to include, among other things, a new chapter on judicial organs of international organizations,...

 CMMI for Outsourcing

In 2005, General Motors teamed up with the SEI to help adapt CMMI to reflect acquisition of technology solutions and together have published an initial version of the CMMI-ACQ model. Successful acquirers are organizations that use best practices to execut...

 Implementing Homeland Security for Enterprise IT

Implementing Homeland Security for Enterprise IT shows what IT professionals within organizations need to accomplish to implement The National Strategy for the Physical Protection of Critical Infrastructures and Key Assets and The National Strategy to...

 Asterisk for Dummies

Asterisk is an open source software solution that allows businesses and organizations to create their own Private Branch Exchange (PBX) phone system, implement VoIP (Voice over Internet Protocol, or Internet telephony), and drastically slash their phone...

 Information Technology for Management Transforming Organizations in the Digital Economy

From Shanghai to San Francisco, IT is playing an increasingly vital role in helping organizations gain the competitive advantage around the globe. That's why the Fifth Edition of Information Technology for Management offers a global perspective on how IT ...

 Antipatterns Identification, Refactoring, and Management

Antipatterns: Identification, Refactoring, and Management catalogs 48 bad management practices and environments common to software development, IT, and other organizations. The authors cover antipatterns of management, along with environmental/cultural an...

  Know your enemy Learning about security threats

For centuries, military organizations have relied on scouts to gather intelligence about the enemy. In the field of information security, few scouts have ever existed. Very few organizations today know who their enemies are, how they might attack, when th...

 Rewiring Organizations for the Networked Economy Organization, Managing, and Leading in the Information Age

In Rewiring Organizations for the Networked Economy— a book in The Practicing Organization Development Series— OD expert Stan Herman and a stellar group of contributors have written a definitive resource book for OD practitioners that focuses ...

 Iso 9001: 2000 for software and systems providers An engineering approach

Executives, engineering managers, project managers, engineers, and process improvement experts within engineering organizations need a resource that systematically translates the requirements of ISO 9001:2000 into a usable specification for engineers. ...

 Sharing Expertise Beyond Knowledge Management

The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of expli...