The press has called Tekserve Corporation, the
idiosyncratic Macintosh repair store in New York City, "The
Epicenter of Mac Culture in NYC", "The leader in Apple
triage services" and "warm and eclectic - maybe even a
little eccentric".
Unfortunately, not everyone can get down to Tekserve's
West 23rd St location for the clear, down-to-earth Mac
troubleshooting advice that Tekserve's owners dispense. For
the rest of us, O'Reilly & Associates has published the
Macintosh Troubleshooting Pocket Guide ($12.95)
written by David Lerner and Aaron Freimark, of "the world's
best Macintosh repair shop".
This slim pocket guide has the answers to frequently
asked Macintosh troubleshooting questions. Imagine the
quirky record store in the movie "High Fidelity," or the
popular "Car Talk" show on National Public Radio, and
you'll have a good idea of this book's flavor.
Tekserver has long provided its customers with a free
"Frequently Asked Questions" document. We recently
discovered this FAQ sheet and realized that-- like New York
itself-- it was too good to leave just for the New Yorkers.
With the help of Tekserve, we turned this FAQ sheet into
the Macintosh Troubleshooting Pocket Guide.
The Macintosh Troubleshooting Pocket Guide covers
the most common user hardware and software trouble, from
disks stuck in drives to lost files. It's not just a book
for Mac OS X (although it includes tips for OS X and
Jaguar, the latest release), it's for anyone who owns a Mac
of any type-- there are software tips going back as far as
OS 6. The Macintosh Troubleshooting Pocket Guide distills
the answers to the urgent questions that Tekserve's
employee's answer every week into a handy guide that fits
in your back pocket or alongside your keyboard.
Contents
- Introduction
- Avoid Going to Your Technician or Consultant in a
Panic
- Being Prepared
- Crisis Situations
- Bombs and Crashes
- The System (OS 9.x and Earlier)
- Mac OS X
- Mac OS X Passwords
- Mac OS X Multiple Users
- Printers
- Connecting Old Devices to New Macs
- SCSI, FireWire, and USB
- Monitors/Displays
- Memory
- Viruses
- Powerbooks and iBooks
- Communications, Internet, and AirPort
- File Sharing
- Other Questions
- New York's Old Reliable Mac Shop