E-Supply Chain, the most
advanced and up-to-date
publication of its kind, reveals how companies can form the
necessary
business alliances to combine the power of
supply
chain and the Internet-two of most versatile and effective
business tools of the new century.
E-Supply Chain shows how leading companies have
forged a one- to two-year lead over competing supply chain
networks using the marriage of supply chain and e-commerce
to achieve market dominance. The authors present a
step-by-step process for establishing joint efforts and
combining best practices to create an unbeatable network of
seamless response to specific business customers or
consumer groups.
Rich in details and action studies, E-Supply
Chain is a hands-on guide to implementing the changes
necessary in each of the major functions of a typical
firm-purchasing, marketing, sales, customer service,
engineering, planning, manufacturing, logistics, and more.
The authors detail how the e-supply chain network evolves
to become a global "value chain constellation," destined to
dominate specific markets and industries while always
keeping the satisfaction of the customer or consumer as the
ultimate goal.
Combined with Poirier's two earlier books, Supply
Chain Optimization and Advanced Supply Chain Management,
E-Supply Chain completes the trilogy that can take any
organization from its beginning stages to full application
of advanced supply chain and e-commerce techniques.
Contents
- Introduction: A Guiding Framework
- The Connection with Business Strategy
- Supply Chain and the Need for Enabling E-Commerce
- Information Technology and Network Communications
- Constructing the Future Roadway
- Changing the Face of Purchasing from Tactics to
Strategic Sourcing
- Building an Interactive Engineering, Planning,
Scheduling, and Manufacturing Capability
- The Logistics Impact
- The Impact on Marketing, Sales, and Customer
Service
- Customer Care Begins with Product and Service
Support
- The Need for Connectivity with Human Resources
- A Guide to the Future