New to telecom? Get the scoop on all the basics

Order, maintain, and troubleshoot telecom services from area codes to VoIP

So you're now in charge of all that telecommunications stuff? Don't panic - here's your secret weapon! This plain-English guide will fill you in on the products, services, maintenance procedures, and key players in the telecom world, help you choose the most economical solutions for your business, and make you look good to the boss.

Discover how to:

Decide what your company needs

Analyze telecom carriers Negotiate the best deal

Move phone numbers to another carrier

Order toll-free numbers

Recognize the causes of common problems

The Dummies Way

Explanations in plain English

"Get in, get out" information

Icons and other navigational aids

Tear-out cheat sheet

Top ten lists

A dash of humor and fun

Get smart!
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