This pragmatic guide provides a testing framework that can be used by all members of staff involved in software development and testing within an organisation to improve the quality and to reduce timescales, effort, and cost. This book covers all aspects of testing, as well as software developed or modified in-house, the modification or extension of existing legacy software systems, as well as software developed on behalf of an organisation by a third party. This framework can be customised to match the particular testing requirements of any particular organisation, and a series of real-world case studies are provided to illustrate how this can be achieved. The book also provides a comprehensive set of standard testing document templates, proformas, and checklists for the reader to use in their testing projects. These items are provided electronically, which allows the reader to customised them to match the particular requirements of their business.

Contents

• 1. Introduction
• Part I. The Classical View of Testing: 2. An overview of testing
• 3. Testing techniques
• 4. The management of testing
• 5. Unit testing
• 6. Integration testing
• 7. System testing
• 8. Systems integration testing
• 9. User acceptance testing
• 10. Operations acceptance testing
• 11. Regression testing
• 12. Usability testing
• 13. Improving the testing process
• 14. Maintenance of the testing framework
• 15. The testing of object-oriented and component based applications
• Part II. Case Studies: 16. The British Library testing framework
• 17. Reuters Product Acceptance Group
• 18. Crown Quality Assurance Group
• 19. Wine Society acceptance testing framework
• 20. ADP Acceptance Testing bespoke software process
• Appendices
• 21. Terms of reference for testing staff
• 22. Testing guides
• 23. Test plan document template
• 24. Test specification document template
• 25. Test script template
• 26. Test result record form template
• 27. Test log template
• 28. Test certificate template
• 29. Re-use pack checklist
• 30. Equivalence partition example
• 31. Boundary analysis example
• 32. State transition example
• 33. Automated testing tool selection criteria
• 34. Usability testing overview
• 35. Testing process health check
• 36. Test summary report template
• Glossary
• Index.